I was able to book an appointment within 24hrs via online chat, which I found more comfortable, and was able to call for followup and get updates easily. Zack was very professional and polite, but was also transparent and knowledgeable! He quickly determined the problem, then went above and beyond to fix it, check that it worked GREAT, and clean up my furnace. I'm so grateful to Zack and the Reliance team. It's been a few weeks now and I haven't had any issues since!
Our furnace gave out during this winter's largest blizzard on a Saturday of the long weekend. Reliance was able to schedule a technician the next morning. Fast service and great value, they fixed the issue, and left me a more than satisfied customer. I'll now consider Reliance for future heating & cooling repairs!
The technician came on time and very quickly he detected my hot water problem and advised me what to do. Since my water heater pretty much new, so he showed me basic operating knobs and how to control. Very happy with his service and suggesion.
Kevin I’m sorry forgot the other gentleman name. You both are amazing. Highly skilled and professional. Now my home feels new again. Thank you for your hard work and dedication.
Our gas line had issues in the morning resulting in the tank not heating at all. Matthew was able to come to our hoise mere hours after our call, immediately identified the issue and was able to replace the gas valve within minutes. Matthew was able to test everything and even cleaned out the unit of debris and dust. Matthew did an amazing job, really appreciate the quick turnaround!