They were very helpful in exploring options and understanding the impact of potential government grants when selling me a new furnace and heat pump. Installation was quick and easy. They have also been very helpful and prompt in addressing minor follow up questions/issues in the year since we got the unit installed. Highly recommend!
My furnace / thermostat had completely stopped working on a Friday. I called City Home comfort and they sent a tech that arrived within 30 minutes of the call, impressively fast. He diagnosed the issue (cracked heat exchanger) and took CO2 readouts to confirm. After which I was able to coordinate the install of a new furnace for first thing Monday morning and they installed a new Thane Furnace and Humidifier. It was incredibly well done, professional job and fixed a number of small things that were done poorly with the the old install. Great company.
I decided to replace our 25 year old furnace. Still running without issue but I felt it's getting old and did not want to get caught with it breaking down in the middle of winter. I shopped around and decided to go with City Home Comfort. Shawn from City Home Comfort actually gave us quite a few options with competitive pricing. We had no problem during installation. Ken and another person came to do the installation which took almost the entire day as estimated. They answered all my questions about the installation. They were punctual, courteous and friendly. They cleaned up well after the work is done. So far, we have no issues with the new furnace although it's only been running for less than 2 months. Hopefully, this new furnace will last 25 years or longer like the last one. We had lennox from the builder but went with trane for the new one.
Recently had City Home Comfort install a linear gas fireplace in a our living room. Great product, fantastic installation team, and offered great support after the fact. Will definitely use City Home Comfort for all my fireplace, heat pump, and furnace needs in the future!
I recently had the pleasure of working with City Home Comfort for the installation of a new Heat Pump and Furnace, and I couldn't be more satisfied with the experience. From the start, Shawn, the Senior Project Manager, was exceptionally helpful and accommodating. He provided me with all the necessary information to make an informed decision about the right HVAC system for my home. His expertise and patience made the selection process much smoother. After conducting thorough research and comparing various HVAC dealers, I chose City Home Comfort based on their reasonable pricing and positive reviews. When it came time for the installation, Chris S. and his assistant Luca arrived on schedule and worked efficiently. They completed the installation in just two days without any hiccups, which was impressive. It’s been about two weeks since the installation, and I’m pleased to report that the HVAC system is performing as expected. The entire process, from the initial consultation to the final setup, was handled with professionalism and care. I highly recommend City Home Comfort to anyone in need of HVAC system replacement or servicing. Their team has proven to be both reliable and skilled, making them a top choice for HVAC needs.